Privacy Policy

We value your privacy. All personal information collected through this website or during transactions will be kept secure and confidential. Information such as your name, contact number, email, or payment details will be used strictly for service fulfillment and communication purposes only.

We do not share or sell your personal data to third parties. Any data shared with authorized payment gateways (such as HDFC SmartGateway) will be protected under their security protocols.

By using our services, you agree to the terms of this privacy policy. For any queries, please contact our support team.

Refund & Cancellation

All transactions made through our platform are final. Refunds or cancellations will be considered only under specific circumstances, such as duplicate payment or transaction failure due to technical error.

To request a refund or cancellation, please contact us within 24 hours of the transaction with complete details. All eligible refunds will be processed within 7-10 working days to the original payment method.

We reserve the right to approve or deny refund/cancellation requests based on internal review.

Shipping/Delivery Policy

This Shipping/Delivery Policy applies to all property booking services offered on our platform. Since we deal in digital confirmation and real estate-related bookings, there is no physical product or traditional shipping involved.

1. Booking Confirmation

Upon successful payment and booking submission, confirmation details will be delivered digitally to your registered email and/or displayed on your user dashboard. No physical documents will be shipped unless otherwise specified.

2. Turnaround Time

Booking confirmations are typically processed and delivered instantly. In some cases, manual verification may be required and can take up to 24–48 business hours.

3. Delivery Method

• Email confirmation with booking reference number and details.
• Downloadable booking receipt/invoice from your user account.
• Optional SMS alerts if mobile number is provided.

4. Delays

If you do not receive your confirmation within the expected timeframe, please contact our support team with your transaction ID for immediate assistance.

5. Contact

For any issues regarding booking delivery or confirmation, you can reach us at:
Email: uttarparakotrungmunicipality@gmail.com

Terms & Conditions

By using our website and services, you agree to comply with and be bound by the following terms and conditions:

• All content and services provided are for lawful purposes only.
• You agree not to misuse, copy, or resell any content or services provided through this platform.
• All payments made are subject to verification and approval.
• We reserve the right to update or change these terms at any time without prior notice.

If you do not agree with any part of these terms, please refrain from using the services.